In a statement released yesterday cannabis consulting firm Canalytica announced
“Dear valued clients, partners and friends -We hope this email finds you well. In accordance with PIPEDA regulations, we are writing to inform you about a recent security breach incident that occurred within our organization. Our commitment to transparency and your privacy is of utmost importance to us, and we want to ensure you have all the necessary information regarding the breach,” said Giselle Barona, Senior Consultant and Lead Auditor for Canalytica, “We deeply regret any inconvenience or concern this incident may have caused you. Our commitment to your privacy remains unwavering, and we will continue to invest in advanced security measures to protect your information. We appreciate your understanding and cooperation as we work diligently to address this situation.”
Details about the incident can be found below:
Description of the Circumstances: During a routine security audit, we discovered unauthorized access to our systems. It appears that our network was breached by a malicious third party who gained unauthorized access to certain areas of our infrastructure.
Timeframe of the Breach: While we are unable to pinpoint the exact date of the breach, our investigation indicates that it occurred within the period of June 14, 2023 to June 21, 2023.
Personal Information Involved: At this stage, we have reason to believe that the following personal information may have been accessed: email signature contact information and email communications. Please note that we are continuing our investigation to ascertain the full extent of the breach.
Steps Taken to Reduce Risk: As soon as we discovered the breach, our dedicated security team initiated immediate actions to contain and mitigate the potential impact. We have bolstered our security measures, patched vulnerabilities, and enhanced monitoring systems to prevent similar incidents in the future. We are also working closely with cybersecurity experts to conduct a comprehensive investigation of the circumstances leading up to the breach.
Steps for Affected Individuals: We understand the importance of safeguarding your personal information, and we recommend the following steps to reduce the risk of any potential harm:
- Change your passwords: We advise you to change your password immediately, not only on our platform but also on any other online accounts where you may have used the same or similar passwords.
- Enable two-factor authentication (2FA): If you haven’t already done so, we strongly encourage you to enable 2FA on your accounts to add an extra layer of security.
- Monitor your accounts: Regularly review your financial accounts, credit reports, and any other relevant accounts for any suspicious activities. Report any unauthorized transactions or unusual findings immediately to the respective service providers.
Further Information and Support: We understand that you may have additional questions or concerns about this incident. Our dedicated support team is available to assist you and provide any further information you may require. Please reach out to us at 1-833-206-5222 or info@canalytica.ca for any inquiries related to this breach.
